Frequently Asked Questions
How do I charge or change my battery? [video] How/where do I attach PitPat to my dog's collar/harness? How do I pair/unpair my PitPat in the app? How do I swap PitPat devices / attach a new one? How do I add another dog / multiple dogs in the app? How do I remove/delete a dog? How do I let someone else see my dog? How do I use my PitPat on more than one phone? How do I speed up live-tracking? How do I save a walk / see where my dog has been? How does my PitPat measure distance? Can I manually add/adjust activity in the app? How do I find out how many calories are in my dog food? How do I change my password (and why does it have to be so long)? Can I export data from the app? How do I turn/switch my PitPat off?